State Farm® Insurance Agent Brian Lock
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Pedro Medina
May 6, 2026
"Fui atendido por Mónica muy amable y muy atento lo recomiendo 100%"
Julie Harty
May 1, 2026
"Luke has supported me with a number of needs. He is super responsive to calls and proactive on my behalf. The same goes for the other staff that I've interacted with. Would highly recommend Brian Lock's team."
"Hi Julie, thank you for your review! We're so glad you've had a great experience working with Luke and the rest of our team for your insurance needs - Great customer service is a top priority for us!"
Michelle Thompson
May 1, 2026
"We worked with Yoselin to reduce our homeowners insurance after installing a new roof. She was involved every step of the way and even followed up with the roofing company on our behalf, which made the process seamless for us. We truly felt taken care of throughout—like we were in good hands. Once everything was finalized, she sent a detailed email clearly explaining the exact reduction in our premium."
"Hi Michelle, thank you so much for your review! We're so glad that you had a great experience working with Yoselin to help save on your homeowners insurance - Great customer service is a top priority for our team!"
Leo Suarez
April 30, 2026
"I’ve had a great experience working with Yoselin for my insurance needs!"
"Hi Leo, we're so glad you've had a great experience working with Yoselin - Thank you for allowing us to service your insurance needs! "
Dana Decker
April 28, 2026
"Rosa is so knowledgeable and smart! She will work to help you get what you really need. I trust her implicitly, and I highly recommend her services. You will be in great hands!"
"Hi Dana, thank you for your review! We really appreciate the trust you put in Rosa for your insurance needs and we're so glad to have you at our agency! "
Olivia Morales
April 27, 2026
"Muy buenas atención y muy amables ☺️"
"Hola Olivia, nos alegra mucho que haya tenido una buen experiencia trabajando con nuestro equipo!"
Eduardo Legorreta
April 24, 2026
"I have a great experience, Monica help me to get a good prices for my auto insurance and my house insurance, l save a lot money. Thank you Monica for your help."
"Hi Eduardo, we're so glad Monica was able to help you save while protecting what matters the most! "
Isa DeBellis
April 24, 2026
"My family has been using Brian and his team from State Farm in Highwood for as long as I can remember. My parents originally started and now as an adult with a family myself we use Brian and his team too. They have always been so wonderful to work with and SO helpful! Always there when we need them with all the answers and explanations. Whenever we go to their office they always have us leaving with tons of toys for our kids. Even my puppy got lots of belly rubs and treats! We have always been so happy with this team. I had to share!"
"Hi Isa, thank you so much for your wonderful review! We really appreciate the trust in our agency, and we look forward to servicing your insurance needs for many years to come!"
marcos moreno
April 22, 2026
"El servicio de atencion al cliente fue muy excelente por carla..!! La.mejor en atencion y excelente comunicacion...100 % satisfecho...!!"
"Hola Marcos, nos alegra mucho que haya tenido una gran experiencia trabajando con Carla. Un excelente servicio al cliente es muy importante para nuestro equipo! "
Virginia Lock
April 22, 2026
"Terrific insurance agent. Walked me through the process while explaining carefully. Highly recommend this agency for all types of insurance."
"Thank you so much for your review, Virginia! We really appreciate your recommendation and the opportunity to service your insurance needs!"
Zuley Veronica
April 20, 2026
"Everyone at this State Farm office is wonderful! Jenni, in particular, has been so helpful, kind, and great to work with. Highly recommend this team!"
"Hi Zuley, thank you for your review! We're so glad you've had a great experience working with us, especially Jenni, she's awesome! We look forward to servicing your insurance needs for many years to come. "
Selena Elizalde
April 16, 2026
"Carla from State Farm did such an amazing job, definitely recommend her to anyone looking to get new car insurance. She was fast and she has a great attitude very knowledgeable and helpful! She has been a great help. Thank you much Carla!"
"Hi Selena, thank you for your review! Carla is the best and we're so glad that you had a great experience working with her to cover what matters the most - We really appreciate the opportunity to service your insurance needs! "
C L
April 15, 2026
"Susie is the best! She always helps when I have questions and I can easily feel comfortable referring friends to her!"
"Thank you so much for your review! Susie is the best and we're so glad you've had a great experience working with her for your insurance needs. "
Pattabhi Raman
April 15, 2026
"Rosa at this office is very professional and helpful. She and Brian are very responsive and answered all questions clearly. I Strongly recommend them for their service and their competitive rates."
"Pattabhi, thank you for your kind review! Our team strives to provide the best experience while navigating your insurance needs and we're always happy to help! "
Jenny A
April 14, 2026
"Always prompt service and responses. Thanks Susie for taking care of what I needed in a prompt manner!"
"Hi Jenny, thank you for your review! We're so glad you had a great experience with Susie - We really appreciate the opportunity to serve your insurance needs!"
Misty Calhoun
April 8, 2026
"Rosa is so knowledgeable and responsive. Feel very protected working with her."
"Misty, thank you for your words and allowing our office to take care of all your insurance needs! "
Michelle Murillo
April 6, 2026
"Monica was very friendly and explained everything to us very well. She wasn't pressuring us to get State Farm like other vendors do. She was very understanding and helped us through the processes perfectly."
"Hi Michelle! So glad to hear about the positive interaction you had with Monica. We are so glad we were able to assist you and take care of your insurance needs! "
Michael Schwartz
April 5, 2026
"Very helpful and patient as we transitioned to the Lock Agency and State Farm Saved money and get a much more personalized experience with them Rosa was outstanding Highly recommend"
"Hi Michael, thank you for your review! Switching insurance carriers can be a difficult process but we're so glad that Rosa was there for you to make the process easier - We look forward to servicing your insurance needs for many years! "
Daniel Macias
April 1, 2026
"Luke took the time to get me an auto and life insurance policy with ease!"
"Daniel, so happy Luke was able to assist you and made your insurance needs as easy as possible!"
Sergio Rossini
March 27, 2026
"Espectacular me pareció muy bien el tratado al cliente recomendaría amis amigos a que vengan aquí"
"Hola Sergio, nos alegra mucho que haya tenido una buen experiencia trabajando con nuestro equipo. Un excelente servicio al cliente es una de nuestras principales prioridades!"
Monica Cinqui
March 26, 2026
"If it weren’t for Rosa Stefani, I would be over paying for my auto insurance! Rosa not only reached out to me about my coverage, she provided me with better coverage and a lower rate! Currently working with her on life insurance ! She is just the best. I recommend her to everyone."
"Monica, Thank you so much for your thoughtful review! We look forward in assisting you with your insurance needs! "
Mr.T
March 23, 2026
"Luke was very nice and easy to work with and I had no difficulties getting my insurance!"
"Thank you so much for your review, we’re so glad that you had a great experience working with Luke for your insurance needs! "
L & L Love & Loyalty
March 20, 2026
"Monica, was such a good help with my Auto insurance. She got my quote done and I left my insurance company and is with State Farm."
"Thank you so much for your review! We’re so glad you had a great experience working with Monica and we thank you for the opportunity to service your insurance needs! "
Kari Costa
March 18, 2026
"The staff is very attentive and kind. They also helped my mom who is Spanish speaking to understand what they offer. Shout out Yoselin ! Great State Farm team member ."
"Hi Kari, thank you for your review! Customer service is a top priority for us and our team is always happy to assist with all of your insurance needs! "
Maritza silva blanco
March 17, 2026
"La atención recibida de la asesora Carla Estrada superó mis expectativas, muy amable y eficiente, mil gracias 😊"
"Hola Maritza, muchas gracias por su reseña! Estamos muy contentos de que haya tenido una gran experiencia trabajando con Carla para sus necesidades de seguro! "