Brian Lock

Rosa has been with our office since September of 2010 and currently serves as our Office Manager.  She resides in Highwood and is fluent in Italian.  She is a part of St. James Church, the Sacred Heart, Highland Park High School Sports, and the Highwood Fire Pension Board.  In her spare time you will see her around town with her husband, son, daughter and puppy, or possibly at a White Sox or Blackhawks game.  No one is more dedicated to their customers and community than Rosa.

Joanne has been an Account Representative with our office since we opened our doors in March of 2010.  She lives locally in Highwood and is a supporter of St. James Church.  Her Italian heritage brings out her love for cooking and entertaining in her free time.  While her husband and family are always first in her life, the customers she helps every day are a close second.

Pedro has been an Account Representative with our office since February of 2020.  He lives in Beach Park with his wife and three children, and enjoys cooking, entertaining, and being outdoors.  He will gladly assist you in English and/or Spanish, and will always go above and beyond for our customers.

Carla has been an Account Representative with our office since August of 2016.  She lives in Highland Park with her husband and two daughters, and enjoys watching sports (especially basketball and soccer).  Growing up in Guatemala and speaking Spanish as a primary language has allowed Carla to connect with our local Hispanic community in different ways, and she takes great pride in doing everything she can for her customers.

Susie has been a Customer Service Representative with our office since November of 2014.  She is a Highwood native and a Highland Park High School alum (GO GIANTS).  Susie loves dogs, is a dog fostering household, and just recently adopted her third dog.  In addition to being a wonderful mother to her two daughters, she also takes great pride in going above and beyond for her customers.

Tania has been a Customer Service Representative with our office since February of 2016.  She is a Cubs & Blackhawks fan, and enjoys travelling.  When Tania is not in the office helping our customers, you will find her at home with her dog (Josie) or out with her friends grabbing a cup of coffee.